February 11, 2015 - Customer Service for Municipal Personnel: Skills to Make Your Town or City a Better Place to Work and Live
Customer Service for Municipal Personnel: Skills to Make Your Town or City a Better Place to Work and Live
This program will explain why the best run towns and cities are increasing their focus on ways to better serve the public. The primary goal is to assist municipal personnel to be more skilled at creating a positive, respectful environment. Attendees are encouraged to share their experiences, questions and concerns. By developing customer service skills, municipal employees will not only make their town or city a better place for them to work, but also improve the community in which their citizens choose to live.
Who Should Attend: Managers, Personnel Directors, Town Clerks, Finance Directors, Tax Collectors, Library Directors, Park & Rec Directors, Police and Fire Chiefs, Town/City Attorneys
Kari L. Olson, Murtha Cullina LLP
Michael C. Markowicz, Murtha Cullina LLP
Date: February 11, 2015
Time: 9:00am - 12:00pm
Location: City Hall, Middletown, CT
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